Symantec liveupdate not updating

25-Sep-2020 21:26

"Download Live Update Content" shows that Live Update starts, checks for updates and does/does not download them as appropriate. I haven't tried to download the definitions on any of the clients themselves as it kind of defeats the object of having a managed solution!:-) Today, I uninstalled the manager software and the client software from the server.Update: No longer in denial of a security report pointing to Asus's Live Update utility being compromised, the company sent PC Gamer a statement on the matter."A small number of devices have been implanted with malicious code through a sophisticated attack on our Live Update servers in an attempt to target a very small and specific user group.Asus customer service has been reaching out to affected users and providing assistance to ensure that the security risks are removed," the company said.

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I have a Symantec Corporate Edition 10.01 since 2006 and the definitions stopped updating the first week of July 2013.Asus did not say exactly how many PCs were hit, but its claim of it being only a "small number of devices" suggests Asus believes it's not potentially in the millions, as Kaspersky surmised.Asus also said it has implemented a fix in the latest version of Live Update (version 3.6.8), along with multiple security verification mechanisms and enhanced end-to-end encryption."At the same time, we have also updated and strengthened our server-to-end-user software architecture to prevent similar attacks from happening in the future," Asus said.The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.

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I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!

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